White Paper: Fire and Emergency Operations During Civil Unrest
In the summer of 2020, the LUF Think Tank convened to examine vexing challenges that fire departments navigate when conducting fire and emergency operations during periods of civil unrest. The working group identified emerging trends and vulnerabilities in current tactical/operational approaches. The white paper documents the key ideas, concerns and actionable recommendations that align with the asymmetric nature of fire and emergency operations during civil unrest.
WHITE PAPER
Preparing the American Fire Service for the Complex Attack
White Paper
Summer 2020
Leadership Under Fire Think Tank
FOR OFFICIAL USE ONLY (FOUO)
Complex Attack Think Tank – Genesis and Purpose
In the spring of 2017, Leadership Under Fire (LUF) in partnership with GRA Maven hosted a Complex Attack Think Tank in Columbus, Ohio. The purpose of the two-day think tank was to examine the complex attack threat and identify operational and tactical procedures currently used by the fire service that may not align with the complex attack threat. The outcome was aimed to identify opportunities to improve and enhance response capabilities in the American fire service for the complex attack threat. For the purpose of the think tank and this paper, a complex attack is defined as a synchronized attack with little to no warning conducted by multiple hostile elements employing at least two distinct classes of weapon systems against one or more targets. Weapon systems classes include: bombs, indirect and direct gunfire, improvised explosive devices (IED’s), and fire as a weapons system.
The primary intent of the LUF Complex Attack Think Tank was to stimulate a conversation where leading thinkers and practitioners with considerable emergency and combat experience in urban environments could collaboratively identify emerging trends and threats, identify gaps and vulnerabilities in current tactical/operational approaches and begin to formulate recommendations for leadership in our respective organizations and the larger first responder community. The secondary objective was to apply critical thought to the asymmetric complex attack threat accounting for the capabilities, limitations and restraints of urban fire and law enforcement agencies. The LUF Complex Attack Think Tank sought to identify asymmetric solutions to an asymmetric and lethal threat.
This White Paper documents the key ideas, concerns and recommendations identified during the think tank, particularly those related to the American fire service in urban jurisdictions – areas which are most vulnerable to such incidents. This paper does not present the views of the organizations represented at the think tank but is the collective opinions of those participating in the conference. Overall, participants agreed that the fire service, especially in urban areas, must do more to prepare for the complex attack threat.
Complex Attack Think Tank – Genesis and Purpose
Complex Attack Think Tank participants included leaders from uniformed urban fire and law enforcement agencies, the U.S. military, as well as representatives from the International Association of Firefighters (IAFF) and Department of Homeland Security (DHS). More specifically, Complex Attack Think Tank participants presently serve in the ranks of professional fire departments in Chicago, Baltimore, Milwaukee, Philadelphia, Iowa City, Boston and New York.
Also participating were senior executive law enforcement and military leaders with extensive operational experience in both major cities and operational campaigns abroad. These senior leaders delivered presentations on emergent trends in urban terrorism, threat analysis for first responders and the changing nature of emergency response to terrorism. A senior member of the U.S. military’s special operations command also delivered a presentation that explored a paradigm shift in thinking, training and operating that has enhanced the ability of special operators to effectively operate in a complex attack environment where fire is used as a weapon system.
Complex Attack Think Tank participants were organized into five functional groups and tasked with identifying deficiencies in current tactical frameworks that served to develop recommendations specific to enhancing tactical capabilities for a complex attack. The areas of functional focus included: command and control; force protection and PPE; threat analysis; fire rescue tactics; and tactical jointness. Each focus group included a uniformed leader from law enforcement and the fire service as well as a knowledgeable combat leader with tactical experience in urban combat.
Complex Attack Think Tank participants included:
Jason Brezler, FDNY/USMC
Paul Conway, Milwaukee Fire Department (Ret.)
Recordo Demetrius, FDNY/USMC
Matt Golsteyn, IAFF
Sid Heal, LA County Sheriffs (Ret.)/USMC (Ret.)
Nick Kalt, Long Beach (CA) Fire Department/USMC (Ret.)
James McNamara, FDNY
Demir Miljkovic, Urbandale (IA) Fire Department
Steven Mitchell, Boston Fire Department
Patrick Maloney, Chicago Fire Department
Eric Nurnberg, Iowa City Fire Department
Kevin Preston, Boston Fire Department/USAF
Thomas Richardson, FDNY
Devon Richio, Philadelphia Fire Department
Joseph Rodrigues, USMC
James Roussell, Chicago Police Department (Ret.)/USMC(Ret.)
Wally Wannall, GRA Maven/US Army (Ret.)
Andrew Whitehead, Baltimore City Fire Department
Understanding the Complex Attack Threat – Trends and Operational Practices
Though it has been an incredibly low frequency event in the U.S. and Western world, the overwhelming effectiveness of the complex attack against both first responders and military units in global urban settings demands attention. The impact of such events generates emotional, psychological, structural and fiscal effects that far exceed other major fire and emergency events that occur in major cities on a more frequent basis.
The federal government, most notably DHS, state and regional agencies, and local jurisdictions have made a tremendous investment into enhancing emergency response to terrorist events post-September 11, 2001. This extensive effort has facilitated greater dialogue and coordination at the executive levels and between local and regional agencies. Operational level functions, such as unified command and control and interoperable communications networks, have improved drastically. In recent years, law enforcement agencies and fire departments have devoted considerable attention to developing tactics, techniques and procedures (TTPs) for the active shooter threat which is largely a law enforcement centric event minus casualty care and removal. It is critical to note that a complex attack is far more lethal, challenging and asymmetric than an active shooter event. The American fire service should be applauded for its efforts to not only develop a framework of action for active shooter events, but also for its proven ability to execute at real-world events. The harsh reality is that the complex attack threat demands a graduate level mindset that greatly surpasses the detailed coordination, preparation and execution that yields effective results at an active shooter event.
In addition to increased attention to the active shooter threat, public safety organizations have proactively prepared for response to events involving energetic materials and IED’s. However, there has been much less effort invested into enhancing tactical capabilities for a complex attack where first responders and civilians are threatened by direct gunfire, explosives and fire as a weapon system. Current tactical thinking, procedures, equipment and the absence of tactical jointness leave first responders highly vulnerable to the effects of a bona fide complex attack, and consequently unprepared to fulfill their mission of protecting civilian life and infrastructure. The amount of tactical joint integration and coordination requisite for a complex attack does not currently exist. The current operational mindset, tactics, procedures and equipment are inadequate for generating favorable results in terms of protecting life and property while reducing risk to first responders at complex attack events. The best technology and equipment are of little value if fire and law enforcement agencies are unable to operate cohesively.
The modern-fire tactics, advocated by Underwriter Laboratories (UL) and the National Institute of Standards and Technology (NIST), have been a source of considerable debate in the American fire service, particularly in vertical urban settings such as New York City and Chicago. The transitional attack, principally the practice of employing hose lines from the exterior of a building prior to the initiation of an interior attack provides operational commanders with a viable means of getting water on the fire in instances where fire is evident, or the main body is in a location adjacent to an exterior wall with a window at a complex attack event. Though this indirect approach may facilitate the application of water from the exterior, it does not reduce the necessity to ventilate the structure vertically. Vertical ventilation will be critical to both responder efficacy and civilian life safety at a complex attack operation where smoke is accumulating in the stairwells and throughout the building.
The Complex Attack Threat – Critical and False Assumptions
For the purpose of think tank discourse and this initial White Paper, a complex attack is assumed to involve an adversary who aggressively employs direct gunfire and/or incendiary explosives and fire as a weapon system. Fire and smoke can either be intentionally used as a weapon to inflict harm or may be the byproduct of events involving energetic materials and improvised explosives, especially when the materials and explosives used are homemade (low-order as opposed to high-order military or commercial grade). Furthermore, such an event assumes to generate life-threating injuries to the civilian populace and potentially first-arriving first responders.
Aside from the consequences of a catastrophic radiological event, the complex attack with the threat of direct gunfire, explosive devices and fire as a weapon system poses the most lethal threat to not only the civilian populace and critical infrastructure, but the life safety of first responders. Operational assumptions based on past and recent real-world events are that the window of carnage will be 60 minutes in duration. A true complex attack will instigate a “come as you are” response for local first responders. The incident commander’s ability to employ local specialized units, regional units and national assets will be significantly constrained based on both time and space. Additionally, commanders must assume that a complex attack will consist of multiple attacks potentially distributed across an urban or geographic zone. Even cities as large as New York have become accustomed to managing one major event at a time, but a true complex attack will force agencies to manage multiple complex events simultaneously rapidly limiting resources, particularly specialized resources. Furthermore, first arriving units and commanders will encounter a considerable volume of uncertainty and ambiguity in the early minutes of the operation. First arriving units and the initial incident commander might not even have the luxury of knowing that they are operating at a terrorist event until the situation develops. Thus, existing operational decision-making models and risk-management models that are predicated on the knowledge of a terrorist attack are assumed to be of less value to first arriving units and commanders.
The aforementioned assumptions are incongruent with many of the assumptions that the American fire service has relied upon in establishing command and control guidelines for operations at terrorist attacks. A concerning divide exists as a result of the prevailing (and largely theoretical) thinking about how leaders plan to mitigate a complex attack and the real-world challenges associated with a complex attack. The complex attack presents a unique threat because it quickly exploits the capability set of both fire service resources and law enforcement resources. Many fire departments have adopted hazmat threat zones (i.e. hot, warm, cold) while prohibiting the deployment of fire suppression personnel into the “hot zone.” The establishment of tactical control zones is a prudent measure but an “always or never” policy is potentially detrimental to tactical action.
Unlike an active shooter threat, law enforcement will be incapable of independently mitigating the threat in instances where there is a medium to heavy fire condition and/or smoke condition. The conventional wisdom of “wait for law enforcement to neutralize armed threats; remain on the outer perimeter until law enforcement secures the engagement area; cordon off all potential IED’s; request additional resources” will cultivate a reluctance to act and yield the adversary an even greater competitive advantage. A bona fide complex attack will likely require the deployment of joint fire-law enforcement tactical teams that possess the ability to employ automatic weapons against an armed operative but also navigate a smoke condition and/or suppress fire in an environment that is immediately dangerous to life and health (IDLH). The mere thought of such tactical action commonly makes chief fire officers and other public safety leaders uncomfortable because it falls outside of their circle of technical competence and because the perceived risks involved exceed the conventional threshold of risk tolerance in the fire service. Both concerns are reasonable, however, they can be proactively addressed through comprehensive training and education. Actively addressing the mindset of leaders and responders in preparation for response to a complex attack operation is imperative.
The most critical decision point for the commander and small-unit leaders revolves around “go vs. no-go” triggers and criterion. This is commonly a burdensome decision point for operational and tactical leaders, but the lethal nature of the complex attack will only exacerbate the burden of command, particularly in instances where a large number of innocent civilians and/or first-arriving first responders are in peril. As a result of a concerted effort to promote firefighter safety, the American fire service has arguably become less tolerant to risk in recent years. Many departments have adopted overly conservative risk management models at structural fires with the objective of eliminating risk for fire service personnel.
Operational models that are entirely risk averse will greatly aid the adversary and intensify the consequences affecting the civilian life hazard, critical infrastructure and most likely first arriving emergency responders. Personal philosophies aside, commanders and leaders in the fire service must grow increasingly comfortable with risk at a complex attack event. The mental, emotional and moral rigors associated with decisive yet disciplined action in a complex threat environment are exponentially greater than at conventional fires and emergencies. Therefore, training and education curriculum must rigorously explore the human factor and mindset. Such an event will generate unprecedented levels of uncertainty and fluidity while creating a degree of lethality and chaos rarely seen by the most experienced first responders. It is imperative that leaders and personnel receive in-depth training in the psychological and physiological response to stress in an effort to enhance their preparation.
The Complex Attack Threat – Global Events
Beslan. On September 1, 2004, 32 armed militants, linked to a Chechen separatist insurgency, executed a violent take-over of a school in North Ossetia, Russia. The attackers herded more than 1,000 hostages into a gymnasium rigged with explosives, where they were deprived of food and water for three days. On September 3rd, explosions in the school prompted a counter-offensive by Russian special forces. A fierce battle ensued: a hail of gunfire, explosions, and a fire in the gymnasium that killed more than 300 people – the majority of them, children (some fatalities also occurred during the initial attack). This complex attack environment was notable for its combined threats (gunfire, explosives, and structural fire), the emotional factor that children were directly targeted, and the fact that the majority of the fatalities occurred during the tactical response.
Mumbai. On November 26, 2008, 10 assailants from the Pakistan based terror group Lashkar-e-Taiba (LeT) arrived by cargo vessel in Mumbai, India and proceeded to carry out a precise and prolonged attack at 12 separate locations throughout the city. The attack targeted facilities and locations that were considered “soft targets” utilizing assault rifles, small arms and various types of explosives. At the Taj Hotel, attackers entered a nearby café, killing 10 people in a hail of gun fire then proceeded to the hotel lobby where they continued to fire their weapons. They then retreated to the upper floors of the hotel where they set fires at multiple locations in an effort to confuse and impede government commandos. The siege lasted 60 hours before coming to an end. The attack resulted in the death of 172 people and was said to be especially significant because of its complexity, which brought to light the limitations of municipal fire and emergency services when operating in a complex attack environment.
Benghazi. At approximately 2140 on September 11, 2012, dozens of attackers struck the U.S. Temporary Mission Facility in Benghazi, Libya in a complex attack utilizing small arms, rocket propelled grenades and fire as a weapon. Over the course of the attack, at least 60 different attackers entered the U.S. compound, moving unimpeded and entering and exiting buildings at will. After entering the Mission facility, combatants used flammable liquids to set fire to the guard house and main facility building housing Ambassador Christopher Stevens, Sean Smith and a State Department Diplomatic Security (DS) Agent. Within 19 minutes of the start of the attack, thick smoke filled the building, forcing Ambassador Stevens, Sean Smith and the DS Agent to evacuate their safe room. During their movement to an egress point, the trio became separated, with only the DS Agent reaching relative safety. Sean Smith was found deceased shortly after the arrival of a quick reaction force (QRF) comprised of Central Intelligence Agency (CIA) security officers from a nearby CIA Annex. Ambassador Stevens’ remains were not recovered by American personnel on site due to fire, heat and smoke conditions. After action reports were recently declassified and suggest that the intensity of the small arms and rocket propelled grenade fire in conjunction with heavy structural fire conditions adversely affected the rescue and recovery of trapped individuals during the attack.
Burkina Faso. On January 15, 2016, operatives affiliated with Al Qaeda in the Islamic Maghreb attacked a luxury hotel frequented by foreigners in Burkina Faso’s capital, seizing hostages and killing others. They then defended their position as dozens of security forces attempted a counterattack hours later. Operatives initiated the attack with at least one explosion outside the hotel resulting in a number of vehicle fires. Subsequently, they employed rifle fire and maneuvered inside the hotel – where they began taking hostages. The attackers also fired on the restaurant across from the hotel before setting it on fire. The attack reportedly left 30 civilians dead and several dozen seriously wounded. This event presented significant challenges to first responders and military elements due to the sophistication and complexity of the attack.
Deficiencies that Presently Degrade the Fire Service’s Operational Readiness
The LUF Complex Attack Think Tank identified the following deficiencies in the fire service’s capability set as it relates to conducting fire-rescue operations at a complex attack:
1. Absence of tactical jointness:
The inability for fire department and law enforcement units to operate jointly at the tactical level. A number of fire department-based emergency medical services (EMS) providers have been trained and equipped to operate in conjunction with law enforcement in response to active shooter events. Additionally, several urban fire departments maintain a tactical EMS capability set in which fire department EMS providers augment special operations law enforcement elements, but this is a low-density capability set.
2. Inadequate personal protective equipment (PPE) to operate in the complex attack threat environment:
Inadequate PPE for members of the fire service and law enforcement. Urban fire officers and firefighters have little to no access to armor/ballistic PPE or even a passive means of force protection greatly jeopardizing their survivability when operating at a complex attack. Conversely, law enforcement officers have armor/ballistic PPE as well as the means to proactively protect themselves with suppressive gunfire, but they lack PPE that offers protection from thermal and respiratory hazards. Many fire and law enforcement agencies have taken measures to equip a limited number of personnel with additional PPE to reduce vulnerability to ballistic effects. Much of the body armor that fire departments have procured in recent years for EMS providers and designated personnel provides adequate protection against small arms fire but does not provide key organs adequate protection against blast effects. The primary concern, however, is that only a limited number of personnel will be able to operate in the threat environment.
3. Inappropriate command and resource deployment philosophies:
The conventional thought process behind resource deployment in public safety organizations is to always request more resources when in doubt. This is particularly true in the American fire service where incident commanders are commonly encouraged to transmit greater alarms, bringing more resources. This approach often leaves jurisdictions incapable of managing multiple major events. Furthermore, this practice is detrimental to effective operations at a complex attack event, particularly if incoming units lack the training, equipment and/or mindset to operate in the engagement area. Incoming units that are unprepared or ill-equipped to perform tasks are not merely spectators but are lucrative targets.
4. A lack of detailed planning that addresses joint operational law enforcement-fire department movement and staging in order to enhance coordination and force protection prior to conducting tactical actions.
5. Insufficient operational control and boundary measures:
Command and control models often advocate geographic and operational control measures and zoning (i.e. hot, warm, cold) which are appropriate for hazardous materials incidents. This approach, however, is insufficient for an urban battlespace. It is paramount for incident commanders and their staffs to establish operational control measures and zones. These control measures, zones and operational boundaries must be dictated by the scope of the threat(s), associated hazards (life, infrastructure, etc.) and most importantly the requisite action plan that is oriented on mitigating and neutralizing the threat. The arbitrary implementation of conventional zones associated with hazardous materials events at a complex attack would likely prove not only insufficient, but counterproductive. Zones, control measures and boundaries must not only account for threat, associated hazards and anticipated tactical actions across lateral terrain, but also in vertical context.
The United States Military Special Operations Command: A Case Study in Adapting Mission Essential Tactics to Meet an Emerging Threat
The attack on the U.S. consulate in Benghazi, Libya on September 11, 2012 included fire as a weapon system. The structural fire condition restricted the ability of diplomatic security personnel to evacuate the compound due to the fact that they lacked the technical skill and equipment to effectively operate in such a threat environment. The tragic event in Benghazi reinforced the fact that fire is not only an incredibly effective weapon, but is, arguably, the least expensive and its utilization requires minimal skill or training. Despite being one of the most skillful and technologically advanced military elements in the world, the leadership in the U.S. military special operations community recognized that it lacked the ability to operate in a threat environment where fire (and smoke) is a weapon system. The U.S. military’s special operations community fosters a culture where mistakes and deficiencies are viewed as opportunities to learn, grow, innovate and develop. In true special operations fashion, the U.S. military viewed the Benghazi attack as an opportunity to address this glaring tactical shortfall.
Seasoned combat special operators were determined to develop the capacity to perform mission-essential skills in a threat environment where fire is a weapon system. Additionally, these same highly-skilled operators sought to develop the capacity to egress a building due to medium to heavy fire and/or smoke conditions. These innovative operators recognized that the necessary expertise to develop this skillset was not resident within the U.S. military, but rather the American fire service, namely the Fire Department, City of New York (FDNY). Accordingly, these innovative leaders and operators forged relationships with seasoned fire officers and firefighters in an effort to develop a conceptual roadmap that addressed equipment, realistic training, revised TTP’s and modified resource employment models. Most significantly, special operations leaders have reflected that the most critical adaptation came in the form of merely altering the mindset of leaders and operators alike.
Master Sergeant Josh Wheeler was one of the special operations soldiers who embraced this shift in thinking about operating in a threat environment where fire and smoke present a formidable hazard to combat operators. Master Sgt. Wheeler actively participated in the training program that was delivered by FDNY special operations members. On October 22, 2015, U.S. military special operations teams were conducting a rescue of Kurdish hostages in an Islamic State (ISIS) prison compound in Northern Iraq. Master Sergeant Josh Wheeler was functioning as a team leader for U.S. special operations soldiers and operating alongside Kurdish Peshmerga forces. Master Sgt. Wheeler was advising Peshmerga troops during the assault on the prison and actively joined the fighting when Kurdish troops came under intense fire after breaching their way inside the compound. Master Sgt. Wheeler’s Silver Star citation reads that he “exposed himself to heavy small arms fire from barricaded enemy positions. His selfless actions were critical in achieving the initiative during the most dangerous portion of the raid.” The operation secured the release of approximately 70 hostages, including more than 20 members of the Iraqi Security Forces, being held in the compound. Master Sergeant Josh Wheeler will largely be remembered for his heroic actions and selfless sacrifice in Northern Iraq. Those in his community will not only remember his broader contributions in the form of fourteen operational deployments, but also his role in embracing a tactical paradigm shift where special operators developed the capacity to operate in a threat environment where fire is a weapon.
As is frequently the case in the military and first responder community, the impetus for adaptive organizational change is the loss of human life. This particular case study in organizational learning and leader adaptation validates that fire is a viable weapon system. It also illustrates that threat analysis is the most effective driver of tactical and operational adaptation.
Recommended Actions for Executive Leaders in the American Fire Service
The inability of U.S. fire departments to operate effectively in the engagement area at complex attack events and perform mission-critical tasks demands that strategic fire service leaders develop a comprehensive strategic concept for response to complex attacks. The concept must effectively address tactical training, equipment, and the operational employment of fire department resources. The following recommendations from the LUF Complex Attack Think Tank have significant operational and tactical implications but are best addressed by the strategic leadership at present provided the current deficit:
1. Develop a strategic concept of operations for the operational deployment and employment of fire department resources at complex attacks where fire suppression, technical rescue, securing utilities and infrastructure are mission critical to life-safety (civilian and first responder) and incident stabilization.
2. Develop substantive relationships with the U.S. military, particularly the special operations and ground combat communities, to gain a better understanding of emerging threats as well as contemporary tactics, techniques and procedures in urban complex threat environments. This relationship will likely prove mutually beneficial as the U.S. military stands to gain a considerable amount of technical and tactical knowledge from the American fire service about fire behavior, building construction in an urban environment, technical rescue (collapse and heavy rigging) and utilities.
3. Explore organizational and PPE ensembles that afford fire officers and firefighters enhanced protection in a complex threat environment without compromising their ability to perform essential functions under even greater physiological stress. PPE ensembles should continue to provide some degree of thermal and respiratory protection while also providing protection against direct fire weapon effects and fragmentation. PPE needs to be available for immediate use and readily available on primary apparatus, not cached at locations waiting to be delivered via special apparatus. The practice of supplying all operational units with tourniquets and hemostatic agents has saved considerable lives in recent years and will continue to save both civilians and first responders.
4. Develop a command and control philosophy for complex attack events that necessitate the employment of fire department resources in the engagement area. This mission-oriented threat-based command philosophy is likely to generate a resource deployment model and a risk management framework that will vary significantly from those used for ordinary structural fires, technical rescue operations and emergencies. Furthermore, command and resource deployment models must allocate a robust reserve (with command and control component) that can respond to a secondary event or reinforce units and personnel operating at the initial event.
5. Develop a training framework for fire officers and firefighters who will potentially operate in a complex attack engagement area. Existing national, regional and local training programs serve to impart knowledge and raise awareness but fail to equip fire service officers and personnel with the necessary tactical skills to function effectively in a complex attack engagement area while reducing their vulnerability to injury and death. The training framework should include hands-on training evolutions that include both hard and soft skills which are paramount to operating in a complex attack threat area.
This Complex Attack White Paper is dedicated to the Memory of Deputy Chief Raymond Downey, FDNY and Master Sergeant Josh Wheeler, U.S. Army. Both mission-oriented leaders possessed inordinate operational experience and yet remained steadfast forward-thinkers who continuously challenged themselves and those under and above their charge to prepare not for the operations of the past, but the battles of tomorrow.